Terms & Conditions

  • mrs. by Monika Selig use Aust Express Post Nationally delivered to address flat rate $8.95.
  • Allow 1-2 days for order to be processed, then once order has been placed you will receive a tracking number through Aust Post. Express delivery time is approx 2-3 days depending on the destination within Australia.
  • For any International orders we use Aust Post via air-mail with tracking number and signature upon receiving at $25
  • No responsibility is taken by mrs. by Monika Selig for loss or damage once the package has been sent
  • All parcels sent will be between business hours Monday to Friday. Purchases made on a weekend or public holiday will be sent the next business day.
  • All credit card transactions are processed using secure Pay Pal.
  • All mrs. by Monika Selig jewellery is in Australian Dollars and is GST inclusive.
  • Should you receive a piece that is not perfect, email us at info@mrsbymonikaselig.com.au and one of our team will be happy to get in touch.
  • The piece must be returned with receipt and in original packaging.
  • The customer will be responsible for paying postage costs for any returns.
  • Please allow 7 days for your exchange, however if your piece is not in stock, please allow up to 3 weeks.
  • All mrs. by Monika Selig is handcrafted therefore we take pride in our jewellery making.
  • mrs. by Monika Selig does not offer refunds, so we ask that you please choose carefully.
  • Any item purchased can be exchanged within 15 days of purchase with receipt and in original unworn condition.
  • mrs.by Monika Selig has a warranty of 6 months.
  • The bags used in packaging and postage are compostable.
  • International delivery costs do not include any taxes or duties which may be charged by customs at the destination country. Any charges applied are the responsibility of the delivery recipient.